The Bangladesh Telecommunication Regulatory Commission (BTRC) has provided two short codes to the ICT Division to facilitate its initiative of reaching more people through voice calls and messages.
The new short codes are 2041 and 16666 and will be used to help raise awareness against various social, technological and other regional issues. The ICT division is keen on publicising government initiatives on social change and technological revolution in the country and the new short codes will act as a new medium through which they can do that.
The ICT division plans to set up a call centre that will make people aware of various government initiatives and guide them on ICT products.
The ICT Division has already set up a customer complain center to receive complaints.